Privacy Policy

Our promise to you is that any information shared with us remains completely private. Your information will not be shared with any other party.

Return Policy

Our policy is that the customer comes first! If you are not satisfied with your purchase for any reason, you may return it for a full refund within 30 days of the purchase. Return Authorization Number (RAN) Required.

Frequently Asked Questions

1. What payment methods do you accept? We accept all major credit cards. You can either pay online or call us and provide your credit card information by phone. 

2. Can I order by phone? Yes, you can call our toll free number during regular business hours and  place an order by phone. 

3. Do you charge sales tax on purchases? No. 

4. Do you have a money back guarantee? Yes, we have a 30 day limited warranty on the products we sell. If your product has been opened and used, we cannot issue a refund for your order. If you receive an order that is defective upon receipt we can replace it with the same item or give you a refund. Shipping charges are not refundable.

5. How do I know if an item is in stock? Our inventory is kept in real time from our local inventory system. You will be notified after the order is placed if an item is out of stock.

6. How many days will it take for delivery? Delivery should be within 7 to 10 days after the order is placed. If there is a delay, you will be notified.

7. What is your return policy? We offer a 30 day return policy. If you do not like your item within that time, you may return it. If an item is opened/used; at our discretion, we may charge a restocking fee on you return. Shipping charges are not refundable. All returns require Return Authorization Number. 

8. What are the shipping methods offered? We ship via UPS ground. Orders usually arrive within 7-10 days after an order is placed.

9. Do you ship overseas? Not at this time. Currently we ship only within the continental United States.

10. If an item is out of stock, how long does it take for the item to become available again? We usually have 95% of stocked products available at any given time. Occasionally out of stocks do occur and are usually back in stock within 3-4 weeks.

If you have any other questions, please contact us.